Terms of Use

These Terms and Conditions set out the rules that govern use of our site and services. They explain the relationship between us and registered players, and describe basic account responsibilities, eligibility, bonuses, payments, and how we handle disputes. Please read these terms carefully before registering or making a deposit. By creating an account you agree to comply with these rules.

Account responsibilities

When you register an account you must provide accurate, complete and up-to-date information. You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. We allow one account per person, household and payment method unless otherwise agreed in writing. We may suspend, restrict or close accounts where we suspect fraud, money laundering, bonus abuse or other breaches of these terms.

Eligibility and verification

Accounts are available only to persons who meet applicable legal age and local eligibility requirements. We require identity verification (KYC) before processing withdrawals or where laws and our policies demand checks. Verification may include photo ID, proof of address and payment method evidence. Verification times vary depending on documents submitted and may take longer in some cases.

Acceptable use of the platform

Use of the site must be lawful and honest. You must not attempt to tamper with software, exploit technical errors, use bots or automated play, or engage in collusion or other unfair play. Abusive behaviour towards staff or other users is not permitted. We reserve the right to withhold or reclaim winnings if we reasonably determine you have breached these rules.

Bonuses and promotions

Promotions, welcome bonuses and free spins are subject to specific terms and conditions. These typically cover eligibility, minimum deposit, wagering requirements, game contribution rates, maximum bet limits while a bonus is active, and any maximum cashout. Wagering and other promotional requirements vary by offer and may change. Always read the full terms supplied with each promotion before opting in.

Deposits and withdrawals

We accept a range of payment methods, including cards, e-wallets and some local options for Canadian players. Cryptocurrencies such as Bitcoin and Ethereum may be accepted where offered. Minimum deposit and withdrawal amounts generally start at $10 and $20 respectively, and a monthly withdrawal cap of $5,000 may apply. Deposits are usually instant; withdrawal processing times depend on the chosen method, account verification and security checks. Payout times may be longer where additional checks are required or where player documentation is pending.

Payment checks and holds

We may place temporary holds on withdrawals to complete verification, review unusual activity or comply with responsible gambling and anti-money laundering checks. Any fees charged by third-party payment providers are governed by those providers and not by us.

Dispute resolution

If you have a problem please contact our support team via live chat or email at [email protected]. We aim to resolve most queries promptly. If a dispute remains unresolved we may seek to agree an internal resolution process. Where available, you may also make use of external dispute resolution services identified on our site.

Updates to these terms

We may amend these terms from time to time. Material changes will be notified to registered players through the site or by email where possible. Continued use of the site after changes are posted constitutes acceptance of the updated terms. It is your responsibility to review the terms periodically.